FAQs

Frequently Asked Questions (FAQs)

Q: How can I get to the EQ?

A: Please visit our Getting There page for more information on how to get to EQ.

Q: What is an event day?

A: An event day is designated by EQ centre management on days where there are events in the surrounding precincts, e.g. the SCG, SFS or Centennial Parklands.

Q: What effect does an event day have on me when I visit the EQ?

A: A special parking flat rate of $20 applies on event days. However, upon validation of parking tickets, standard rates apply. Validation is available at all Entertainment Quarter retail or food outlets with any purchase over $10. Purchase and validation must take place at the same time.

Q: What are EQ centre management's office hours?

A: EQ centre management's office hours are 9am-5:30pm Monday to Friday and 10am - 4pm on Saturdays & Sundays. The reception is located in building 220 which is located behind The Forum and Plaster Painting Studios, on the first floor. You can also contact reception on (02) 8117 6700 or EntertainmentQuarter_Reception@cfsgam.com.au.

Q: Who can I ring if I would like to raise a concern about something happening at EQ outside of office hours?

The EQ has a 24hr Residents Hotline: 02 8117 6724.

 Q: What activities are there at EQ for kids?

A: We currently have the Fly Motion Zone and Planet Entertainment on the Showring, as well as the Bungy opposite Hoyts. Then of course, there's Hoyts cinema and Strike Bowling to entertain the whole family, as well as Lollipops Playland and Plaster Painting Studios just for kids. Please click the Kid's Activities bar for more information about the different activities for kids here at the EQ.